
National Car Finder Help Centre
Buying a car should be simple, but most people still have questions before they make a purchase.
National Car Finder helps you to buy your car with a clear, straightforward process.
Below are some of the most common questions people ask before buying a vehicle.
What is National Car Finder?
National Car Finder is a UK car sourcing service for people who want help finding the right used car
without spending hours searching for it themselves. Tell us what you need, what you would like to
spend and anything that matters to you. We search for suitable vehicles and help you narrow down the
options.
How does the National Car Finder car sourcing service work?
It starts with a simple brief. You tell us your budget, what you need from the car and any preferences
you already have. We then search the used car market for suitable vehicles, present the options and
help arrange the vehicle once you are happy to go ahead.
I don’t know what car I want. Can you still help me?
Yes. You do not need to know engine sizes, trim levels or model codes. You might simply tell us, “I need
something small, automatic, economical and red.” We will ask a few sensible questions about how you
use the car, your budget and what matters to you, then help work out which cars are worth looking at.
Can you find a car if I only know my budget?
Yes. A budget is a perfectly good place to start. If you tell us how much you want to spend and what the
car needs to do, we can look for vehicles that offer the right mix of age, mileage, condition, specification
and value.
Can you source a specific make and model?
Yes. If you already know exactly what you want, we can carry out a focused car search for a particular
make, model, year, engine, colour, trim level, transmission, mileage or specification. The more specific
the brief, the more focused the search becomes.
Can you find rare, classic or unusual cars?
Yes. National Car Finder can also search for classic cars, modern classics, enthusiast cars,
performance vehicles and harder-to-find specifications. If you are looking for a particular older model,
unusual colour, rare trim or something that does not appear for sale very often, give us the brief and we
will start looking.
Can you help me find a first car for my son or daughter?
Yes. First cars can be difficult to choose because you are balancing purchase price, insurance,
reliability, safety, running costs and practicality. Tell us the budget and what the new driver needs and
we can search for suitable first-car options.
Can you help me buy a car as a gift?
Yes. If the car is for a birthday, anniversary, first-time driver or another special occasion, tell us what you
know about the person, your budget and any preferences they have. We can help narrow down the rightkind of car and source suitable options.
Do you only source expensive cars?
No. National Car Finder can source vehicles across a wide range of budgets. The aim is not to find the
most expensive car you can afford. It is to find the car that best suits your budget and requirements.
Why use a car sourcing service instead of searching for a used car myself?
You absolutely can search yourself. For some people, that is part of the fun. For others, it means
evenings spent scrolling through adverts, comparing specifications, contacting sellers and travelling to
view cars. A car sourcing service takes that work off your hands and gives you one clear place to start.
Can National Car Finder save me time?
That is one of the main reasons the service exists. Instead of repeatedly searching used car websites
and visiting dealerships, you give us the brief and we carry out the search. It is particularly useful for
busy people who would rather spend their time elsewhere.
I hate visiting dealerships and find buying a car stressful. Can you help?
Yes. Not everybody enjoys walking around forecourts, talking to salespeople or trying to work out which
specification is right. You can deal with National Car Finder directly, explain what you need in plain
English and let us guide you through the process.
Can you source cars anywhere in the UK?
Yes. National Car Finder works with customers across the UK. Tell us where you are and what you are
looking for and we can discuss the search and delivery options available.
Can you deliver my car?
Yes. Delivery can be arranged directly to your door, removing another part of the traditional car-buying
process.
Are National Car Finder vehicles HPI checked?
National Car Finder advertises HPI-cleared vehicles, helping provide reassurance about the history of
the vehicle you are buying. Understanding a used car’s background is an important part of the buying
process.
Do National Car Finder vehicles come with a warranty?
Warranty options are available on vehicles supplied through National Car Finder. The exact cover will
depend on the individual vehicle, so we will explain what is available for the car you are considering.
Can you arrange car finance?
Finance options are available through National Car Finder, subject to eligibility. If you would prefer to
fund the vehicle rather than buy it outright, speak to our team about the options available.
Can I part exchange my current car?
Yes. If you already have a vehicle that you want to replace, tell us about it when you make your enquiry
and we can discuss part exchange.
Can you find more than one vehicle for a family or business?
Yes. National Car Finder can assist with multi-vehicle requirements. If you need more than one car, tell
us what you are looking for and we can discuss the best way to approach the search.
How long does it take to find a car?
That depends on the brief. A common modern family car may be relatively straightforward to source,
while a rare model, unusual colour or very specific specification may take longer. The focus is on finding
the right vehicle rather than simply the first one available.
What information should I give National Car Finder?
Tell us as much as you know. Useful details include your maximum budget, preferred make or model,
fuel type, manual or automatic, number of seats or doors, preferred colours, maximum mileage, vehicle
age, essential features, how you will use the car and anything you definitely do not want. If all you know
is, “I need a comfortable red automatic for around £15,000,” that is enough to start.
Why choose National Car Finder?
National Car Finder has more than 25 years’ experience in the used car market and was created to
make finding and buying the right used car simpler. You tell us what you need. We do the searching. No
endless scrolling, no need to become a car expert and no weekends lost walking around forecourts.
